Bi-lingual Housing Resource Specialist - Tenant Resource Center



Bi-lingual Housing Resource Specialist

Position: Bi-lingual Housing Resource Specialist

Hours: Full time, limited evenings/weekend work required. Flexible schedule possible

Benefits: 18 paid personal/vacation days annually plus paid holidays and Health, Vision, and Dental Insurance

Salary: Equivalent of $15.00/hour, $31,200/year

Job Duties:

  • Provide information and answer questions about housing rights and responsibilities to tenant and landlord clients, and housing agencies in English, Spanish or Hmoob.
  • Provide information and referrals to persons seeking to maintain and/or find housing throughout Dane County, including several affordable and low-income housing programs.
  • Present to groups of tenants, landlords, and housing professionals on housing laws and legislative changes.
  • Assist in developing a newsletter, brochures, and other written materials for tenants, landlords, and housing professionals.
  • Maintain and distribute comprehensive housing information in the county.
  • Assist in obtaining feedback from the public, evaluating our services, making suggestions for our services, and implementing changes.
  • Record statistical data and assist in contract reporting requirements.
  • Other duties as assigned which may vary based on grant/requirements and staffing changes.

Qualifications:

  • Bi-lingual in Spanish or Hmoob.
  • Case Management experience or social work related degree a plus, but not required.
  • Demonstrated ability to deal professionally with persons of diverse backgrounds and abilities in extreme personal crisis.
  • Creative problem-solving skills including ability to respond creatively to crisis situations.
  • History of positive working relationships with people of diverse racial/ethnic, socio-economic, and educational backgrounds.
  • Be trained or able to be trained as a housing counselor in local, state, and federal housing laws, consumer protection laws, and small claims court procedures.
  • Good organizational skills and ability to work independently and with close attention to details.
  • Excellent oral and written communication skills, including a pleasant phone manner.
  • Training or ability to learn about government and social service agencies that assist renters and persons without homes.
  • Commitment to a small non-profit organization.
  • Ability to have a flexible schedule.

Resumes and cover letters may be mailed or hand-delivered to our Williamson Street address, faxed to 608-229-1317, or e-mailed to office@tenantresourcecenter.org by noon on Wednesday, May 31st, 2017. Please mark your submission “Bi-lingual HRS.”

Hiring Timeline:

Wednesday, May 31st .................................................................. Resume and cover letter due at Noon
June 5th - 8th ............................................................................... First interviews
June 19th - 22nd .......................................................................... Second interviews
Monday, July 17th ........................................................................ Job begins

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published this page 2017-05-16 14:18:51 -0500
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