Program Director - Tenant Resource Center



Program Director

Position: Program Director/ Volunteer & Outreach Coordinator

Hours: Full time, limited evenings/weekend work required. Flexible schedule possible

Benefits: 18 paid personal/vacation days annually plus paid holidays and Health, Vision, and Dental Insurance

Salary: $37,440/year

Job Duties:

  • Approximately 50% of the position is assisting with program management, including reporting for our various programs, grant writing and active involvement in the Homeless Services Consortium.
  • Approximately 20% of the position is recruitment, training and supervision of volunteer housing counselors and providing supporting materials for their work.
  • Approximately 20% of the position is coordinating outreach and media activities.  Public speaking and teaching seminars on tenant-landlord law are required, including presenting to groups of tenants, landlords, and housing professionals on housing laws and legislative changes.
  • Approximately 10% of the position is keeping up with law changes in order to write and edit content for the website, brochures, housing counselor training guide and two books.
  • This position is constantly changing and is likely to be impacted by “other duties as assigned” by the Executive Director.

Skills and Qualifications:

  • Ability to be trained as a housing counselor in local, state and federal housing laws, consumer protection laws and small claims court procedures. 
  • Must enjoy public speaking and teaching.
  • Excellent writing and editing skills.
  • Adept at changing technology and knowledge of advanced features in Word and Excel plus experience with Access.
  • Skilled in time management and keeping track of multiple deadlines.
  • An outgoing personality that gets along with many personality types.
  • History of positive working relationships with people of diverse racial/ethnic, socio-economic and educational backgrounds.
  • Good organizational skills and ability to work independently.
  • Creative problem-solving skills including ability to respond creatively to crisis situations.
  • Excellent oral and written communication skills.
  • Commitment to small non-profit.
  • Flexibility, no two days are ever the same and rarely go as planned.
  • The following skills are preferred but not mandatory:
    • Supervisory experience
    • Bi-lingual in Spanish, Hmoob or ASL
    • Grant reporting and grantwriting experience

Resumes and cover letters may be mailed or hand-delivered to our Williamson Street address, faxed to 608-229-1317, or e-mailed to office@tenantresourcecenter.org by noon on Wednesday, May 31st, 2017. Please mark your submission “Program Director.”

Hiring Timeline:

Wednesday, May 31st .................................................................. Resume and cover letter due at Noon
June 5th - 8th ............................................................................... First interviews
June 19th - 22nd .......................................................................... Second interviews
Monday, July 17th ........................................................................ Job begins

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published this page 2017-05-16 14:32:37 -0500
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