Position: Hmoob Bi-lingual Housing Resource Specialist

Hours: Part-time, limited evenings/weekend work required. Flexible schedule possible

Salary: Equivalent of $15.00/hour

Job Duties:

• Provide information and answer questions about housing rights and responsibilities to tenant and landlord clients, and housing agencies in English or Hmoob.
• Provide information and referrals to persons seeking to maintain and/or find housing throughout Dane County, including several affordable and low-income housing programs.
• Present to groups of tenants, landlords, and housing professionals on housing laws and legislative changes.
• Assist in developing a newsletter, brochures, and other written materials for tenants, landlords, and housing professionals.
• Maintain and distribute comprehensive housing information in the county.
• Assist in obtaining feedback from the public, evaluating our services, making suggestions for our services, and implementing changes.
• Record statistical data and assist in contract reporting requirements.
• Other duties as assigned which may vary based on grant/requirements and staffing changes.

Qualifications:

• Fluent in Hmoob.
• Case Management experience or social work related degree a plus, but not required.
• Demonstrated ability to deal professionally with persons of diverse backgrounds and abilities in extreme personal crisis.
• Creative problem-solving skills including ability to respond creatively to crisis situations.
• History of positive working relationships with people of diverse racial/ethnic, socio-economic, and educational backgrounds.
• Be trained or able to be trained as a housing counselor in local, state, and federal housing laws, consumer protection laws, and small claims court procedures.
• Good organizational skills and ability to work independently and with close attention to details.
• Excellent oral and written communication skills, including a pleasant phone manner.
• Training or ability to learn about government and social service agencies that assist renters and persons without homes.
• Commitment to a small non-profit organization.
• Ability to have a flexible schedule.

Resumes and cover letters may be mailed or hand-delivered to our Williamson Street address, faxed to 608-229-1317, or e-mailed to office@tenantresourcecenter.org. Please mark your submission “PT Bi-lingual HRS.”

Hiring Timeline:

Accepting applications until position is filled.