Hiring - Associate Director

Hiring-Associate Director

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Tenant Resource Center (TRC) has an exciting job opportunity for a skilled professional.

About Us:

Tenant Resource Center is a dynamic, non-profit, membership organization that has served Wisconsin since 1980. We are dedicated to promoting positive relations between rental housing consumers (tenants) and providers (landlords). By providing information and referrals, education about rental rights and responsibilities, and access to conflict resolution, we empower the community to obtain and maintain quality affordable housing.

Position:     Associate Director


This is an executive-level position that will assist in managing day-to-day program operations and staff, develop program policies and procedures, conduct program and staff assessment and evaluation, serve as a backup to the other executive positions, as well as participate in strategic planning.

Salary and Benefits: $60,000.00 salaried-exempt - 28 days PTO annually (including holidays) - Health, Dental, and Vision insurance (no cost to employee) - Mileage/Phone reimbursement

Essential Duties and Responsibilities:

  • Program development including Seminars; updating and maintaining our Housing Counseling Training Guide; Housing Programs; Eviction Prevention Clinic; and Mediation programs.
  • Writing and editing content for the website, blog, social media; development and editing educational materials.
  • Careful review of Tenant-Landlord laws (Federal, State, and Local) with frequent law changes expected.
  • Staff support around day-to-day operations for all program areas.
  • Coordination and facilitation of outreach and media activities including, but not limited to, social media, in-person speaking events, community meetings, and other presentations.
  • Grant reporting, grant-writing, and fundraising activities.


  • Required Skills:
    • Experience in a non-profit or government agency. Knowledge of, and experience with, programs serving people who are low-income, have experienced housing insecurity, discrimination, and trauma.
    • Strong knowledge base of Wisconsin tenant-landlord law, mediation services, eviction prevention, and housing services within Dane County with a commitment to housing first principles and trauma-informed care.
    • Proficient at grant writing, data collection, reporting and billing - preferably direct experience with HUD, EHH and/or City/County RFP processes.
  • Preferred Skills:
    • Lived experience of housing insecurity or homelessness.
    • Working knowledge of Dane County Housing market and services.
    • Bi-lingual -- preference for individuals fluent in Spanish, Hmoob, Khmer, or Arabic.
    • Experience with, and concrete understanding of, restorative justice.


Must have access to reliable transportation - travel required on a regular basis.

To Apply:

Complete the application form below by 5:00pm, Friday, December 11, 2020