Finance and Operations Manager - Tenant Resource Center

Finance and Operations Manager

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About Us: The Tenant Resource Center is a dynamic, nonprofit, membership organization that has served Wisconsin since 1980. We are dedicated to promoting positive relations between tenants and landlords as a means to educate and ensure stable housing. We operate the Dane County Eviction Diversion and Defense Partnership with Legal Action of Wisconsin, UW’s Neighborhood Law Clinic, Community Justice Inc., and other community organizations. TRC’s services include housing counseling (80,000+ calls this year), mediation, rental assistance ($20+ million of assistance provided throughout the pandemic), outreach/education, and housing law seminars throughout the state of Wisconsin.

Position Title:  Finance and Operations Manager
Position Type:

 Full-Time - $45,000/year - Limited evenings/weekend work required

 - In-community work; not remote

Position Benefits:

 - Health, Vision, and Dental insurance with 100% employer coverage of premiums; including family/partner plans

 - 18 days/year of paid personal/vacation days

 - Flexible paid holidays

 - Employee assistance programs

 - Short-term and long-term disability coverage

 - Life Insurance Coverage

 - Flexible work schedule possible as workload allows

Position Overview:

The Finance and Operations Manager is responsible for day-to-day operations, including Finance, Logistics, and Compliance-oriented requirements of the organization and its programs.


The Finance Manager reports directly to the Finance Director.

Roles and Responsibilities:                           

  • Assist with the evaluation of short- and long-term financial objectives of the organization and make recommendations to the Finance Director to enhance the budgeting, controls, and compliance functions of the organization.
  • Manage the organization’s accounting, compliance, and audit requirements in accordance with GAAP and IRS rules and regulations.
  • Assist with the production of monthly draft financial statements, monthly grant billing procedures, monthly accounting processes, and annual reporting functions.
  • Manage the organization’s record-keeping functions, including financial records, client records, governance records, and compliance documentation.
  • Assist with the organization’s annual audit process.
  • Supervise the organization’s HR functions as directed by the Finance Director or Executive Director.
  • Provide administrative and program support to the organization’s programs as needed by the Executive Team and as directed by the Executive Director.

Skills and Qualifications:

  • Strong attention to detail and demonstrated ability to manage complicated work functions over long periods of time.
  • Connection and alignment with Tenant Resource Center core values and mission, including principles of Housing First, Trauma-Informed Care, and Housing is a Human Right.
  • Experience with nonprofit grant reporting systems, accounting systems, database systems, and/or other relevant systems for nonprofit administration.
  • Accounting/Finance degree (BS, CPA, MBA) OR 2+ years of nonprofit administration experience.
  • Mastery of Microsoft Office products, including Excel, Word, Access, and Publisher.
  • Ability to hold compassion and empathy for all people and desire to provide client-centered care to program participants; requires a high degree of cultural competency.
  • Ability to analyze and synthesize large volumes of data and information and present meaningful observations, recommendations, and make the information more accessible.
  • Strong communications skills, including grant writing, outreach, and client experience.

Preferred Skills and Qualifications:

  • Lived experience of housing insecurity, homelessness and/or the legal system.
  • Working knowledge of Dane County Housing market and services.
  • Bi-lingual -- preference for individuals fluent in Spanish, Chinese, Hmong or Arabic.
  • Concrete understanding of restorative justice, abolitionism, and/or anti-oppression movements.

COVID-19 Vaccination Requirement:

TRC employees are required to be fully vaccinated for COVID-19. Under current CDC guidelines, an individual is considered fully vaccinated for COVID-19 two weeks after receiving the single-dose vaccine or two weeks after the second dose in a two-dose vaccination. Medical or religious accommodations will be considered consistent with legal requirements.

Additional Information:

Must have access to reliable transportation - local travel required on a regular basis


To apply:


Please complete the application form below. If you have trouble accessing this link or need to submit materials in alternative formats, please don't hesitate to contact us at [email protected]


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