Social Worker - Eviction Diversion and Defense Partnership

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About Us: The Tenant Resource Center is a dynamic, nonprofit, membership organization that has served Wisconsin since 1980. We are dedicated to promoting positive relations between tenants and landlords as a means to educate and ensure stable housing. We operate the Dane County Eviction Diversion and Defense Partnership with Legal Action of Wisconsin, UW’s Neighborhood Law Clinic, Community Justice Inc., and other community organizations. TRC’s services include housing counseling (80,000+ calls this year), mediation, rental assistance ($20+ million of assistance provided throughout the pandemic), outreach/education, and housing law seminars throughout the state of Wisconsin.

Position Title:  Social Worker - Eviction Diversion and Defense Partnership
Position Type:

 Full-Time - $50,000-$65,000/year - Limited evenings/weekend work required

 - In-Office/In-Community work; Remote work is not an option

Position Benefits:

 - Health, Vision, and Dental insurance with 100% employer coverage of premiums; including family/partner plans

 - 18 days/year of paid personal/vacation days

 - Flexible paid holidays

 - Employee assistance programs

 - Short-term and long-term disability coverage

 - Life Insurance Coverage

 - Flexible work schedule possible as workload allows

 At TRC, we believe all individuals should be paid fair wages and have access to affordable healthcare. Our compensation and benefits packages reflect our values.

Position Overview:

The Eviction Diversion and Defense Partnership (EDDP) seeks to ensure all Court involved tenants in Dane County have access to legal representation, advice, and/or knowledge of their rights and responsibilities. Tenant Resource Center’s services include outreach, centralized intake, financial and other resource navigation, and direct referral to our legal partners. The EDDP Social Worker will provide the EDDP with consultation, facilitation, program and resource development using an anti racist, trauma informed ecological perspective.

Roles and Responsibilities:        

  • From a systems perspective, serve as liaison to provide clarity and client centered communication among the following individuals:
    • TRC staff conducting intakes and assisting with follow-ups for EDDP clients
    • EDDP partner attorneys
    • Dane County JFF workers and other community-based case managers
    • Other clients of the EDDP
  • Develop and maintain up to date knowledge of and connections to community resources to support continuing housing stability of clients in such areas as public benefits, employment, basic needs, mental health, and childcare.
  • Provide consultation to TRC EDDP staff and partner attorneys by:
    • Regularly attending meetings where housing matters are discussed 
    • Coaching TRC staff on how to respond to clients in crisis while educating clients on the process and timelines of court, how to work with an attorney, and gathering required documentation
    • Responding to EDDP staff seeking assistance with clients, social support systems, and available resources
  • Provide limited direct service to clients where critical needs exist, such as processing paperwork, establishing contact through home visits, or other such needs. These contacts will be limited to situations where all other avenues have been exhausted and there is an impending deadline.
  • Gather data about the complexity and depth of supports and interventions needed to preserve and maintain housing stability. This data will be used to inform and pilot an anti-racist, trauma-informed screening process to assess pre-existing barriers to maintaining stable housing.
  • Be responsible for creating templates and tools for common situations including housing plans, steps for vacating housing, or how to remain current with other obligations and agreements.
  • Serve as a consultant to TRC staff from a social work perspective to support staff in navigating inherently racist and oppressive funding requirements and mitigate moral injury where possible.
  • Contribute to ongoing program evaluations and refinement as the EDDP continues to develop as a program.
  • Develop and maintain systems for recordkeeping of social work interventions and case notes.
  • Participate in training, supervision, and required meetings.
  • Provide crisis intervention in collaboration with TRC staff.
  • Contribute to the Social Justice Center community and provide coverage for building-wide needs in partnership with other community organizations.

Required Skills and Qualifications:

  • Mental Health practitioner license or license eligibility in order to confirm disability status for ADA reasonable accommodation requests.
  • Skills necessary to provide support to program staff, partners, and participants while maintaining a focus on clear accessible communication between all parties.
  • Knowledge of or experience working with the following populations:
    • Individuals who lack proper legal immigration documentation;
    • Individuals with cognitive disabilities and effects of trauma on cognitive function;
    • Individuals with mental health challenges or mental illness.
  • Adherence to the ethics and core values of the practice of social work.
  • Practice and embody anti-racist approaches to social work practice.
  • Demonstrated ability to navigate computer-based systems.
  • Ability to manage affect and maintain professional boundaries.
  • Good organizational skills and ability to work independently and with close attention to detail.
  • Experience in community-based social services; especially situations in which crisis intervention and de-escalation practices are regularly employed.
  • Excellent oral and written communication skills and ability to take complicated and technical information and make it more accessible.
  • Reliable transportation.

Preferred Skills and Qualifications:

  • Bilingual and/or bicultural Spanish preferred.

COVID-19 Vaccination Requirement:

TRC employees are required to be fully vaccinated for COVID-19. Under current CDC guidelines, an individual is considered fully vaccinated for COVID-19 two weeks after receiving the single-dose vaccine or two weeks after the second dose in a two-dose vaccination. Medical or religious accommodations will be considered consistent with legal requirements.

Additional Information:

TRC is an Equal Employment Opportunity/Affirmative Action Employer. 

To apply:

Please complete the application form below. If you have trouble accessing this link or need to submit materials in alternative formats, please don't hesitate to contact us at [email protected]