Sign in: Twitter  ·  Facebook  ·  email
  • About Us
    • About Us
    • Our Staff
    • Our Board of Directors
    • Community Supporters
    • News & Media
    • Data & Impact
    • Reports
    • Blog
  • Your Rights
    • Your Rights
    • Eviction
    • Repairs
    • Finding Housing
    • Security Deposits
    • Ending Your Lease
    • Problems During Tenancy
    • Discrimination
    • Apartment Safety
    • Motels
    • Mobile Homes
  • Our Services
    • Our Services
    • Eviction Prevention Screening
    • EDDP
    • Find Housing
    • Services for UW Students
    • Our Programs
    • Housing Counseling
    • Mediation
  • Resources
    • Resources
    • Sample Letters
    • Eviction Map
    • Attorney Referral List
    • For Service Providers
    • For Tenants
    • For Landlords
    • Rent Abatement Updates
  • Contact Us
    • Contact Us
    • Hours, Locations, & Services
    • Request Outreach or Training
    • Request an Appointment
    • Volunteer with TRC
    • Contact Us
    • Careers
  • Translate
    • Translate
    • Español
    • Hmoob
    • العربية
    • Français
    • Wolof
  • Search
  • Donate

Pages tagged "service animals"


Service Animals and Emotional Support Animals

Under the Americans with Disabilities Act (ADA), a Service Animal is “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.” (Note: miniature horses are technically service animals, as well.)

Read more

Renting With Disabilities

Being a tenant with disabilities can be an enormous challenge. Untreated mental illness can lead to homelessness. Lack of ability to earn income can lead to homelessness. Asking for accommodations for a disability can (illegally) lead to homelessness. Being a person with obvious disabilities can (illegally) lead to "nothing being available." 

Here's are some of the tips we give to tenants with disabilities - things to help, things to think about, things to watch out for. 

Read more

Pets and Service Animals

Pets

Landlords may choose to permit or not permit pets in their units at their discretion. They may impose breed restrictions, require pet-owning tenants to sign a pet addendum, require renter's insurance, charge additional deposits and rent for those who own pets, and withhold from security deposits due to actual damages caused by the pet. 

Being a pet owner is not a protected class under Fair Housing Law; therefore, it is legal for a landlord to deny a prospective tenant because they have a pet, charge higher rent and deposits to pet-owners, and begin the eviction process if a tenant has an unauthorized pet.

Pets are not to be confused with emotional support animals (sometimes known as companion animals) or service animals. 

Pet-Related FAQs for Renters

Do I need permission to get a pet?

Before getting a pet, check your lease for pet policies. If permission is required, get it in writing and keep a copy for your records. If you're looking for a new apartment, ensure you have written consent to have a pet.

What can happen if I get a pet without permission?

You could be evicted if it is prohibited in your lease. If you have an unauthorized pet, this would be a non-rent violation for which a landlord could begin eviction actions such as giving notices. The type of notice the landlord should provide you (curable or non-curable, as well as the number of days) and whether you can get rid of the pet to stay in your unit and avoid eviction will depend on several factors. For more information, please see eviction. 

If one tenant has a pet, does the landlord have to allow everyone to have pets?

Landlords should not discriminate against tenants based on a protected class (race, sex, religion, etc.) or retaliate against tenants enforcing their rights. Still, they can choose to allow pets for some tenants and not others, as long as who they allow to have pets is not discriminatory based on a protected class. Discriminating against certain animals or breeds is permitted if it applies to everyone. Service or companion animals have different applicable rules. 

How do I find landlords that rent to pet owners?

Check the regular rental listings–many landlords advertise that they allow pets. Some humane societies also keep lists of landlords who rent to people with pets. Contact the Dane County Humane Society if you are looking for an apartment in Dane County. You can also search rental websites for units that allow pets. 

How can I convince a landlord to rent to me and my pet?

Negotiate with the landlord.

Contact the person with the authority to permit you to have a pet, such as the resident manager, property manager, or building owner.

  • Ask why the landlord has a no-pets policy, so you can learn how to present your request best. Considering your landlord's position will encourage them to be more open to yours.
  • Be careful about waiving or agreeing to give up some of your rights to get permission for a pet. If the landlord seems unreasonable, you may want to keep looking for another apartment.

Present yourself as a good pet owner.

Prepare a "pet resume" and include proof of your claims. Include the following in the resume:

  • Good rental history. Get letters from landlords and neighbors to show that your pet is responsible and well-behaved, especially if your new landlord requires pet references.
  • Training. If your cat is litter box trained or uses a scratching post, say so. If your dog does not bark when left alone or has attended obedience classes, mention this and include receipts or a graduation certificate.
  • Veterinary records. Include copies of health certificates showing that your pets are spayed or neutered, free of fleas and ticks, and up-to-date on their vaccinations.
  • Renters insurance. You can purchase liability insurance for any pet damage depending on your pet. If you have this insurance, mention it in your resume and include a copy of your policy.
  • Interview. Invite the landlord to "interview" your freshly groomed, well-behaved pet at your current home to show that your pet has not caused any damage.

In addition, offer to sign a pet addendum to your rental agreement that makes you responsible for possible damage to property or injury to others.

Check out more detailed information and sample dog and cat resumes.

Be a good pet owner.

  • If you have a dog, make sure to clean up its waste.
  • Consider crate-training if you feel your dog may be destructive while you are not at home.
  • Ensure your cat has access to a scratching post and that one or more litter boxes are readily available. If your cat is scratching something it shouldn't be, try putting aluminum foil or double-stick tape in that area to deter the behavior.
  • Talk to a veterinarian or other pet owners for advice on behavior issues.

Can landlords charge pet owners higher security deposits?

Yes, they may charge pet owners more, but they must follow all the same laws about returning it. "Non-refundable" pet deposits are not allowed. Check out our About Security Deposits page for more information on security deposits!

Can landlords charge pet owners more for rent?

Yes, landlords may charge a monthly pet fee (sometimes called pet rent) of whatever amount they choose. 

Should landlords automatically withhold money from pet owners' security deposits?

No, landlords should only charge for actual damages and repairs.. If you feel you are being charged unfairly, contact the Tenant Resource Center for more information, or see About Security Deposits. 

Where can I get more information?

  • Our webpage has an article specifically on Emotional Support Animals and Service Animals.
  • The Humane Society of the United States has sample pet resumes and detailed information on how to find housing that accepts pets.
  • The Dane County Humane Society lists landlords who rent to pet owners. 
  • Cats International provides information for cat owners

← Back to Discrimination.

*Note: We aren't attorneys at the Tenant Resource Center, and no part of this information should be regarded as legal advice. Our services aren't intended to replace an individual's responsibility to be familiar with the law. If you need legal assistance or representation, please contact a Wisconsin housing attorney.


Discrimination

This page contains everything you need to know about housing discrimination in Wisconsin. Looking for something specific? Use the guide below to navigate to information found on this page and elsewhere on our website.

On this Page Additional Articles Relevant Blog Posts
What is Fair Housing Service Animals & Emotional Support Animals For Tenants: HUD Rules about Criminal History
Protected Classes Pets & Service Animals For Landlords: Screening Criminal History
What Discrimination Looks Like Renting with a Criminal Conviction Non-Renewal Reasons?
Defining Legal Discrimination Credit Reports Renting with Disabilities
Application & Renewal Is It Discrimination?  
Non-Discrimination Procedures Landlord Retaliation  
Filing a Discrimination Complaint Fair Housing Laws  

What is Fair Housing?

Fair Housing refers to a variety of laws at the federal, state, county, and local levels meant to prohibit discrimination by direct providers of housing, which includes landlords. The federal Civil Rights Act of 1968 - commonly known as the Fair Housing Act due to Titles VIII and IX - protects several classes against housing discrimination at the federal level. Wisconsin's Open Housing Law expands these protections to even further identities:

“It is the declared policy of this state that all persons shall have an equal opportunity for housing regardless of sex, race, color, sexual orientation, disability, religion, national origin, marital status, family status, lawful source of income, age or ancestry ... [as] an exercise of the police powers of the state for the protection of the welfare, health, peace, dignity and human rights of the people of this state.”

- Excerpt of Wis. Stat. 106.50(1) Wisconsin's Open Housing Law

↑ Back to top of page.

Who is Protected Under Fair Housing Laws?

Fair housing laws protect different identities by prohibiting discrimination in the housing market. That is, a landlord cannot treat you unfairly by denying you housing or renting to you under different terms if the reason for the difference is for being in what is called a “protected class.” 

A “protected class” is a group of people sharing a common trait or characteristic who are protected under the law from being discriminated against specifically because of that trait or characteristic. Federal, State, County, and Local laws establish different protected classes. Below, you'll find the protected classes against housing discrimination throughout Wisconsin and more specifically within Dane County.

Federal Fair Housing

Anywhere in the United States, it is illegal to deny housing or to treat someone differently on the basis of: 

  • Sex
  • Race
  • Color
  • Disability - Includes the right to Service & Companion Animals
  • Religion
  • National Origin
  • Family Status - Household composition, including the presence of children. This includes:
    • Being a parent or legal guardian with custody/physical placement of the child or children
    • Being the designee of a parent or legal guardian
    • Being a foster parent (or other person with whom the child or children are placed by court order)
    • Being pregnant
    • Being in the process of pursuing custody/placement of a child or children
  • Age - Persons 40 years of age and older. 

Wisconsin

Anywhere in Wisconsin, in addition to the above federally protected classes, it is illegal to deny housing or to treat someone differently on the basis of: 

  • Sexual Orientation
  • Ancestry
  • Marital Status - Includes being married, separated, divorced, widowed, or single.
  • Victims of Domestic Abuse, Sexual Assault and Stalking
  • Lawful Source of Income - A person’s legal means of income. Includes but is not limited to such subsidized forms as Social Security, Food Stamps, Unemployment Compensation, etc.
  • Age - Persons 18 years of age and older

Note how Age at the Wisconsin state level has an expanded definition compared to the Federal level. Sometimes, State or Local definitions of protected classes expand rights established at the Federal level even further.

Wisconsin's Open Housing Law also repeats all the Protected Classes listed above in the federal Civil Rights Act of 1968. For more information, review Wisconsin Statute 106.50.

↑ Back to top of page.

Dane County

In Dane County, in addition to the above state and federally protected classes, it is illegal to deny housing or to treat someone differently on the basis of:

  • Association with a Tenant Union
  • Domestic Partnership Status
  • Mental Illness
  • Physical Appearance
  • Gender Identity
  • Receipt of Housing or Rental Assistance - This includes, but is not limited to:
    • Section 8 
    • Dane CORE assistance 
    • “Any form of financial contribution from a third party” that is intended to support affordable housing
  • Student Status
  • Arrest Record - Including, but not limited to, any information that indicates any law enforcement (police) or military authority has done any of the following to a person:
    • Questioned them, 
    • Apprehended them, 
    • Taken them into custody, 
    • Detained them, 
    • Held them for investigation, 
    • Arrested them, 
    • Charged, indicted, or tried them for any felony, misdemeanor, or any other offense.
  • Conviction Record - Including, but not limited to, any information that indicates a person has been subject to any of the below by any law enforcement (police) or military authority:
    • Convicted of a felony, misdemeanor or other offense,
    • Placed on probation,
    • Fined,
    • Incarcerated,
    • Released on parole.
    • Conviction record also includes any information indicating that a person has been convicted of a civil ordinance violation (forfeiture).
  • Military Discharge Status
  • Political Beliefs

For more information, review Dane County Ordinances Chapter 31, Fair Housing. 

Madison

In the City of Madison, in addition to the above federal, state, and Dane County protected classes, it is illegal to deny housing or to treat someone differently on the basis of:

  • Citizenship Status - The immigration and/or citizenship status of any person.
  • Genetic Identity - Information revealing an individual's DNA code.
  • People who decline to disclose their Social Security Number
  • Non-Religion/Atheism - An individual who does not identify with a religion.
  • Homelessness - The status of lacking fixed, regular and/or adequate housing, which includes residing in a shelter or hotel that provides temporary living accommodations. This definition also protects individuals who are residing in transitional housing.

(Note: While Unemployment is also a Protected Class in Madison, this is only available in the area of employment. There are a number of protected classes that are exclusive to particular areas of discrimination law, whether it be housing, employment, or public accommodations.)

↑ Back to top of page.

What Does Illegal Discrimination Look Like?

Illegal discrimination arises in various circumstances—some are obvious, and some are more difficult to detect. To help you determine whether you may be experiencing illegal discrimination, consider the below questions.

  • A landlord told me they wouldn't rent a second-floor unit to me because I have children. Is this legal?
  • My rental manager is trying to charge me a monthly fee for my service animal. Is this legal?
  • A landlord told me no apartments were available, but I still see the complex advertised. I'm African American; could this treatment be because of my race?
  • I am transgender and have changed my name. When I informed my landlord of my new legal name they informed me that they had decided to not renew my lease. Is this legal?
  • My situation falls into multiple protected classes. I believe the combination of multiple circumstances has led my landlord to discriminate against me. Am I protected by fair housing law even if I can’t point to one single reason for my landlord’s behavior?

The above are just examples of common situations in which Fair Housing Law may be violated.

Discrimination is often experienced in combination with other rental housing issues. For example, the same tenant who believes she has been illegally denied an apartment because of her race may also be having trouble getting her application fees back from the landlord who denied her. This person would want to contact both the Tenant Resource Center and the Fair Housing Center.

↑ Back to top of page.

How is Discrimination Determined?

If you asked an average person to define “discrimination,” they would probably say something like “treating someone differently because of who they are.” But in housing law, discrimination has a specific and complicated meaning. It can be confusing to determine whether a real-world situation meets the legal definition of housing discrimination, even when the answer seems obvious.

When filing a complaint for discrimination, many civil rights groups will look at three main questions to determine if discrimination possibly occurred. To help you determine whether you may be experiencing illegal discrimination, ask yourself the following questions:

1. Were You Treated Differently From Other Tenants or Applicants?

Any form of housing discrimination against members of protected groups is illegal. Prohibited acts include refusing to rent, evicting, not renewing, denying an equal level of services, and other forms of tenant harassment. But, while housing discrimination is a violation of federal, state, and/or local laws, it still occurs.

The following landlord practices are prohibited when targeted against a person who is a member of a protected class under Wis. Stat. 106.50(2):

  • Falsely claiming that housing is unavailable
  • Refusing to rent, or to allow people to apply to rent
  • Refusing to allow applicants to enter and inspect a dwelling before renting it; or having different prices, terms, or conditions for different applicants
  • Advertising a preference or limitation (for example, "great for a couple,” “young professional,” or “Christian family")
  • Refusing to renew a lease, causing eviction; or harassing a tenant
  • Providing different privileges, services, or facilities
  • Coercing, intimidating, or threatening a person because they tried to use their fair housing rights, or because they encouraged others to do so (see our Landlord Retaliation page)
  • Otherwise making housing unavailable or denying it exists

There is no law against a landlord being rude. If a landlord makes everyone's repairs slowly or not at all, or refuses all applicants who have bad credit, then it is not discrimination. If your landlord targets you for poor treatment, you still must show that the landlord treated you differently because of your status as a member of one or more protected classes.

2. Do You Belong to a Class That Has Protections Under Law?

A “protected class” is a group of people sharing a common trait or characteristic who are protected under the law from being discriminated against specifically because of that trait or characteristic. In order for a landlord practice to be considered discriminatory, it must target a person who belongs to at least one protected class.

Please refer to the section above for a full list of protected classes in Wisconsin.

Examples of people who are not protected under City of Madison, Dane County, state or federal law include (but are not limited to):

  • Smokers
  • People with pets that are not service or companion animals
  • People who earn a low income

Other local cities and counties might have additional protected classes or varying specifics, so check your local fair housing ordinances.

↑ Back to top of page.

3. Were You Treated Differently Because of That Protected Class?

Both a prohibited landlord practice and membership in a protected class alone are not enough to determine discrimination under the law. The negative treatment or action a person receives must be shown to be related to one or more protected classes.

For example, if a landlord refused to rent to you because you are female, an immigrant, Jewish, gay, African-American, only 22 years old, divorced, have children, etc., that might be illegal discrimination.

Fair housing laws do not require landlords to rent to people in protected classes if there is a legitimate reason to deny their application. Legitimate reasons include poor references or poor credit reports, a record of eviction, an incomplete application, or false information on an application. If a landlord were to decide to do a credit check (or other forms of applicant screening) only because of someone's membership in a protected class, though, that could be considered discrimination (for example, only checking the credit history of Black applicants; or renting to some people with an eviction record, but not if they are single mothers).

Applications have one legitimate purpose: to give the landlord information about whether the applicant will be a good tenant (whether they will take good care of the apartment, pay the rent and not disturb other tenants, etc.). If any question concerns age (other than being over 18), sex, marital status, etc., or does not seem to serve a legitimate purpose, tenants may want to ask why the landlord needs the information. Landlords are allowed to ask:

  • Names of everyone applying to live in the unit
  • Places the tenant lived in the past few years
  • Where tenants work and/or amount of income (in order to verify ability to pay)
  • Financial information about debt
  • Whether everyone is 18 or older

A landlord may verify this information by calling past landlords and employers or by checking your credit report. If the landlord requests permission to do a credit check, they may get your report from a credit bureau.

Denied Applicant's Right to Know

There is currently no legal requirement that landlords accept certain tenants over others. The only cases in which tenants are protected is if they can prove they were the victim of discrimination or retaliation for asserting their rights.

If a landlord denies your application to rent, they are not required to inform you of the reason why you were denied (although you are allowed to ask them).

Wis. Stat. 66.0104(2)(d)1.a., 2013 Wis. Act 76, Sec. 2 & 4

Non-Renewal of Tenant's Lease

There is currently no legal requirement that landlords renew an existing tenant's lease. The only cases in which tenants are protected is if they can prove they were the victim of discrimination or retaliation for asserting their rights. Wis. Stat. 66.0104(2)(d)1.a., 2013 Wis. Act 76, Sec. 2 & 4

How Can Landlords Avoid Discriminatory Treatment?

Landlords should create a set of non-discriminatory procedures for everyone and follow them consistently regardless of what class the tenant belongs to. It's the best way to protect landlords and their tenants.

  • Create procedures for showing rental units and follow them consistently. Have a checklist of items to go over with each caller and person who is shown a rental unit. Use the same checklist with everyone.
  • Set up application criteria that will ensure you accept good tenants. Check prior landlord, employment, and personal references, and eviction records. Do credit checks. Review the application thoroughly for missing and inaccurate information. Follow this criteria for all applicants every time and do not allow biases or any unrelated information to affect your decision. If you decide to have alternative criteria, that is okay. If someone has a lesser credit score, but you would rent to them if they had a co-signer, just make sure everyone with that lower credit score gets the same opportunity.
  • Advertise the features of the apartment, not who you want to rent it to. Avoid phrases such as “perfect for…”. Instead, describe the apartment itself and let prospective tenants decide if they are interested.
  • Treat all tenant complaints and requests in a consistent manner. Set guidelines for handling repairs and tenant complaints.

Follow your non-discrimination procedures consistently. If you have further questions, call the Tenant Resource Center or one of the listed agencies. For legal advice, consult a housing attorney.

How Do I File a Complaint for Discrimination in Housing?

For more information about housing discrimination or to file a complaint, call the following agencies:

Agency & Website Contact & Notes
City of Madison Equal Opportunities Commission
(608) 266-4910
Outside of the City of Madison, check with your city or county for a similar Equal Opportunities Commission in your area.
Fair Housing Centers
Three offices in Madison, Milwaukee, and Appleton provide services throughout Wisconsin.
Toll-free intake line: (877) 647-3247
Dane County Corporation Counsel
(608) 266-4355
Wisconsin Equal Rights Division
(608) 266-3131
Wisconsin Consumer Protection
(800) 422-7128
Federal Dept. of Housing and Urban Development (HUD)
Chicago: (800) 765-9372

 


Do you still have more questions about Discrimination and Fair Housing? If you can't find the answers you are looking for on our website, you may want to speak with a Housing Counselor or other staff at Tenant Resource Center. See our hours and locations here!

↑ Back to top of page.


Powered by people like you

Peggy Brown Eliot Graham Kathy Williams Shameka Hopson Virbecca Tek-ing Nancy Saiz John Filipiak Matthew Hart Beverly Mork Rhea Sabell

The Tenant Resource Center is funded by:

Community Shares of Wisconsin, Associated Students of Madison, City of Madison, Dane County Department of Human Services, US Department of Housing and Urban Development

Tenant Resource Center

2510 Winnebago Street, Madison, WI 53704

Hours and Locations

Location Hours
Main Office
2510 Winnebago St
Madison, WI 53704

Monday: drop-ins only, 9am – 6pm
Tuesday: appointments only, 9am – 6pm
Wednesday: appointments only, 9am – 1pm
                    drop-ins only, 1pm – 6pm
Thursday: appointments only, 9am – 1pm
                 drop-ins only, 1pm – 4pm

Goodman South Campus
2429 Perry ST
Madison, WI 53713
Saturday: drop-in, 10am – 2pm
Sunshine Place
1632 W Main St, #170
Sun Prairie, WI 53590
Monday: drop-in, 8:30am – 3pm
Wednesday – Thursday: drop-in, 8:30am – 5pm
Student Activity Center
333 East Campus Mall, Room 4001
Madison, WI 53715
Tuesday & Thursday: drop-in, 10am–4pm

Phone Numbers

Service Number

Rental Rights Hotline

Dane County: 608‑257‑0006
Toll-Free: 877‑238‑RENT (7368)

Eviction Prevention Services

608-257‑0006 ext 7

Administration

Phone: 608‑257‑0006 ext 0
Fax: 608‑229‑1317

UW‑Madison Campus Office

Phone: 608‑292‑5608
Español: 608‑257‑0006 ext 1

© 2026 Tenant Resource Center. All rights reserved. This website or any portion thereof may not be reproduced or used in any manner without the express written permission of the Tenant Resource Center.

No part of this website should be regarded as legal advice. If you need legal assistance or representation, consult a Wisconsin housing attorney.

Sign in with Facebook, Twitter or email.

Created with NationBuilder

Follow @MadisonTRC on Twitter