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Pages tagged "Services Spotlight"


Services Spotlight: Lessons Learned from Early COVID-19 Rental Assistance Programs

This article comes from our Q1 2025 EDDP report, which you can view here.

Over the course of the pandemic, Dane County received substantial amounts of financial assistance targeted towards renters impacted by COVID-19 and the financial hardship that ensued. These funds provided many renters a much needed reprieve during a time of economic struggle. However, in addition to their tangible benefits for tenants and landlords, these funds also provided opportunities to evaluate methods of providing large scale emergency rental assistance here in Dane County.

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Services Spotlight: 2024 Financial Assistance In Review

This article comes from our Q4 2024 EDDP report, which you can view here.

In 2024, the Tenant Resource Center provided financial assistance on behalf of 1,370 households in Dane County for a total of $10,128,291.95. Of this total, $9,958,908.41 (98%) was funded by federal Emergency Rental Assistance (“ERA”) funds, with the remaining coming from local government resources, other federal funds, or funds raised from donors by the Tenant Resource Center.

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Services Spotlight: Court Preparation

This article comes from our Q3 2024 EDDP report, which you can view here.

The Tenant Resource Center and EDDP provide a wide variety of services to landlords and tenants, whether they’re currently facing eviction or simply have questions about their rights and responsibilities. In previous articles, we’ve discussed these services in detail (see “An Overview of the EDDP’s Services” and “New Partnerships in Sun Prairie” from our 2023 Year End Report for more details). However, this article highlights all of the services provided by our staff from the point an eviction action is filed in court up until the first hearing date.

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2023 Report - An Overview of EDDP's Services

This article comes from our 2023 EDDP Year-End report, which you can view here.

Tenants connect with Tenant Resource Center’s staff about an eviction by dropping into one of our office spaces, calling us, receiving information from us about an eviction filing, seeing us in the community at an event, or meeting with us at court. In 2023 alone, we connected with tenants on all of the 2,437 eviction filings over the year. All of our services are available in English and Spanish.

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2023 Report - Other Effects of Rental Assistance Programs

This article comes from our 2023 EDDP Year-End report, which you can view here.

“Junk Fees” and Court Costs add significant obstacles for already rent-burdened households and are often difficult for renters to challenge with their landlord.

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Peggy Brown Eliot Graham Kathy Williams Shameka Hopson Virbecca Tek-ing Nancy Saiz John Filipiak Matthew Hart Beverly Mork Rhea Sabell

The Tenant Resource Center is funded by:

Community Shares of Wisconsin, Associated Students of Madison, City of Madison, Dane County Department of Human Services, US Department of Housing and Urban Development

Tenant Resource Center

2510 Winnebago Street, Madison, WI 53704

Hours and Locations

Location Hours
Main Office
2510 Winnebago St
Madison, WI 53704

Monday: drop-ins only, 9am – 6pm
Tuesday: appointments only, 9am – 6pm
Wednesday: appointments only, 9am – 1pm
                    drop-ins only, 1pm – 6pm
Thursday: appointments only, 9am – 1pm
                 drop-ins only, 1pm – 4pm

Goodman South Campus
2429 Perry St
Madison, WI 53713
Saturday: drop-in, 10am – 2pm
Sunshine Place
1632 W Main St, #170
Sun Prairie, WI 53590
Monday: drop-in, 8:30am – 3pm
                 3pm – 5pm by virtual appointment
Wednesday – Thursday: drop-in, 8:30am – 5pm
Student Activity Center
333 East Campus Mall, Room 3158
Madison, WI 53715
Tuesday & Thursday: drop-in, 10am–4pm

Phone Numbers

Service Number

Rental Rights Hotline

Phone: 608‑257‑0006
Toll-Free: 877‑238‑RENT (7368)
Español: 608‑257‑0006 ext 1

Eviction Services

Phone: 608-257‑0006 ext 7
Español: 608‑257‑0006 ext 1

Sun Prairie Residents

Phone: 608‑708-6008
Español: 608‑257‑0006 ext 1

UW‑Madison Campus Office

Phone: 608‑292‑5608
Español: 608‑257‑0006 ext 1


© 2026 Tenant Resource Center. All rights reserved. This website or any portion thereof may not be reproduced or used in any manner without the express written permission of the Tenant Resource Center.

No part of this website should be regarded as legal advice. If you need legal assistance or representation, consult a Wisconsin housing attorney.

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