Volunteer Resources

This page contains basic resources for current volunteers of the Tenant Resource Center. Below you'll find copies of the following resources:

Volunteer of the Month

This month's Volunteer of the Month is [volunteer name]! [Volunteer name] has been volunteering with TRC since [year]. 

TRC Basics

Tenant Resource Center is a membership-based, nonprofit organization. If you have volunteered 5 or more hours of your time in the last 12 months, you are automatically a member of the organization. Below are links to the organization's Constitution and Bylaws.

While most of our volunteers spend their time engaged in housing counseling, there are often questions from volunteers regarding other areas of the work TRC does. Below is an image showing the organizational structure of Tenant Resource Center.

Housing Counseling Materials

This is a list of materials that will help you succeed as a housing counseling volunteer. If there is additional material you think would fit here, please let staff know!


Given the ever-changing nature of our work, we often make adjustments to where we refer clients, what work we ourselves are doing, and how we are accomplishing our mission of promoting housing justice in Wisconsin.

  • Referral Updates
    • As of 03/03/2021, the following agencies have exhausted their funds for rental assistance: Joining Forces for Families
  • Staffing Updates
    • We recently hired two cohorts of new part-time, LTE staff who will be working exclusively in the Dane CORE program as Program Navigators. Please welcome Arik, Denise, Gretchen, Ileana, Bryan, Keith, Linnell, Maria, Monica, Mya, Myesha, Nazka, Nik, and Victoria!
  • Executive Director Report
    • Each month at the Board of Directors meeting, our executive director Robin provides the board with a status report of the agency and where we are "at" in terms of grants, personnel, and other administrative matters. Click here for a copy of the most recent ED Report (last updated 03/03/2021).

Items of Interest

The more you do this kind of work, the more you realize the interconnected nature of various aspects of housing, homelessness, and the law. If you find yourself wanting to get more involved in this work, here are some ways you can do so, both locally and nationally.

Local Groups, Initiatives, and Regularly Scheduled Meetings

  • Dane County Affordable Housing Action Alliance (DaneCoAHAA) is a group of local housing advocates, city and county officials, and community members interested in getting action taken on various issues related to housing and homelessness.
  • Homeless Services Consortium of Dane County is a partnership of agencies, funders, advocates, and formerly homeless persons committed to preventing and ending homelessness.
  • City-County Homeless Issues Committee is a Dane County committee that meets monthly to discuss issues related to homelessness in the county. 
  • City of Madison Landlord and Tenant Issues Committee is a City of Madison committee created to serve as forum for discussion & communication about landlord-tenant issues, make recommendations to the Mayor & Common Council on all aspects of landlord and tenant policies and issues, including those in Chapters 27 & 32 of the MGOs; and perform the functions formerly exercised by the Rent Abatement Oversight Committee.

National Groups and Initiatives

  • The National Low Income Housing Coalition is dedicated solely to achieving socially just public policy that ensures people with the lowest incomes in the United States have affordable and decent homes.
  • The National Housing Law Project-The National Housing Law Project’s mission is to advance housing justice for poor people and communities. [They] achieve this by strengthening and enforcing the rights of tenants, increasing housing opportunities for underserved communities, and preserving and expanding the nation’s supply of safe and affordable homes.
  • National Coalition for a Civil Right to Counsel's mission is to encourage, support, and coordinate advocacy to expand recognition and implementation of a right to counsel for low-income people in civil cases that involve basic human needs such as shelter, safety, sustenance, health, and child custody.

Calendar of Events

  • Coming soon!

Feedback and Ideas

One of the most valuable things you can do as a volunteer is help us realize what we're missing, what we need, and what needs to get fixed! To that end, we've created two forms where you can provide feedback (anonymous if you would like) on various aspects of TRC. The first is a general "velcro wall" where you can just throw any idea at us (and see if it sticks). Think things like "We could really use a refresher training on parking regulations, since with the winter coming on, tenants are more likely to get their cars towed." or "I would prefer if we could have our volunteer shifts visible on the website somewhere else, since I sometimes forget when I am signed up."

  • Velcro Wall feedback form (coming soon!)

The second form is more specific to our website. Our website can be...tricky to navigate at the best of times, and while we are working to improve upon it, we do sometimes miss things. If you find a link that doesn't lead anywhere, a document that won't load, or anything else, we'd love to hear about it so we can fix it ASAP. 

  • Website error form (coming soon!)