Blog | Tenant Resource Center


Friends, there are changes afoot. Because of the Great Funding Battle of 2015 (see below for refresher), we are decreasing some of our services at the end of December, and shutting some of them down completely as of January 1, 2016.

End of December Decreasing of Services:

  • Housing Vacancy List: Each week, we publish a list of available housing (info here and here). Because the funding that we receive to publish this list is ending, our last housing vacancy list will be published the 23rd of December. As of January 1, 2016, the CAC is responsible for publishing the housing vacancy list.
  • Housing Help Desk: December 28, 29, 30 are the last three days that we are staffing the Help Desk. During those final days, we will be packing up our office, so please send clients directly to our main office December 28-30. As of January 1, 2016, the CAC is responsible for staffing that office, so you may direct your clients to Room 2 at the Dane County Job Center to seek the services that the Help Desk offers.

As of January 1, 2016:

  • Housing Vacancy List: In 2016, the CAC is responsible for publishing the Housing Vacancy List.
  • Housing Help Desk: Currently, the funds that we receive to run the Housing Help Desk also fund housing counseling outside the City of Madison (but inside Dane County), and services for the homeless/near homeless. It makes sense that since the CAC is receiving this funding, they'd be required to provide those services, but it's not clear at this time if they will (we have been told that the contract is being negotiated). As such, we have no resources for those seeking housing counseling outside the City of Madison but inside Dane County. Please contact the CAC or your elected official with questions about those services after January 1, 2016.
  • Housing Help Desk phone line: Currently, staff at the Help Desk can be reached by calling 608-257-8278. We also have access to a forwarded phone number at 608-242-7406. TRC staff will not answer/have access to either phone line as of January 1, 2016. We do not know if the CAC personnel that will be staffing the Help Desk will continue to receive calls from 608-242-7406, but we will update folks via the blog in the future.
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Peaceful Enjoyment

Here at the TRC, we rarely get clients that walk in bursting to tell us some good news. (Even though we love to hear it! Let us know if we helped you!) And, we've learned over the years, so very many things can go wrong.

Tenants have a right to exclusive possession in their unit (besides the law and the lease, no one can tell you how to live in your rental home*), and their landlord is supposed to make it so they can peacefully enjoy what happens inside that home, without interference from their surroundings (to the extent that the landlord has control over those things). 

We hear a wide range of problems that are, for us, resolvable under peaceful enjoyment, and those run from mundane ("I am an extremely quiet person and my upstairs neighbors walk when I wish they would be silent and still") to extreme ("a neighbor threw a knife through my wall"). 

But there's a way to do this! There's a method to the madness! There are cases that explain why judges look at these situations the way they do. All this and more, below.

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Thank You!

It may have seemed strange, at the tail end of our budget crisis, to have a big party. (What budget crisis, you say? Short story below.) But, we did, this past Friday (well, November 13th, 2015), and it was incredible. Lately, the staff here at the TRC has been feeling a little overworked and under appreciated; it's hard to know that your funding (and job) is in jeopardy, and not take that personally.

Speaking for myself, I love the work I do. I love the clients I get to talk to, I love going around the state to teach seminars, and I love writing this here blog. I love being a member of one of the most diverse small staffs I've ever been privileged to be a part of, of being rewarded for being curious about confusing legal issues, and feeling like I'm contributing to a city that I'm so happy to be a part of.

And you know what? When people came to celebrate with us, and made this fundraiser one of the most successful we've ever had, it lifted us up. It told us that people do want us here, and that we do matter to this community. We are so lucky to get the chance to do this work. And we are so thankful for all of you who make it so that we can.

THANK YOU. Photos of the shenanigans below. 

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Friday's Silent Auction Goodies!

Tenant Resource Center is celebrating 35 years of service to the community on Friday, November 13th, 5 - 7 at the Brink Lounge!  Check out our silent auction items (artwork, jewelry, kids packages, date night packages and more! - get your holiday shopping done early!), listen to Cornish Hen Bacon (a smaller version of Chicken Bacon), snacks and cash bar.  Plus, you couldn't hang out with more awesome staff and volunteers dedicated to serving the community!

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Hot and Cold

We've got fridge issues and heat issues lined up in our emails today, and I'm combining them for one blog post for giggles, and also for the thrill of tangential hyperlinks.

Fridges: sometimes they die. But what about all the stuff that's inside? Is there someone who is responsible for that, if it's lost? (Also, is Wisconsin unique in its meat raffles?)

Heat: it was cold this weekend! And it's supposed to be again, soon. However, not all landlords have the heat on, and frozen tenants are calling us to ask when their heat must be on (spoiler: there's no date! It just has to be warm enough to maintain 67 degrees in your house!)

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What Kind of Lease Do I Have?

Tenants have different rights and responsibilities, depending on what kind of lease they have. And yet, it can be darn difficult to figure out what kind of lease you have. So today, I'm making pretty charts so you can know the official name of your type of lease, and understand some of the ways that it impacts your rights.

To start the day of quizzing, here's a quick round of true or false.

Statement: It's legal for leases to be agreed upon verbally, without anything in writing.
Response: TRUE. Under Wisconsin law, it's perfectly legal to agree upon things verbally, and to have a lease without a single thing put down in writing. However, verbal agreements make it quite difficult to prove what, exactly, both parties agreed upon, so it's not something we recommend, even though it is legal.

Statement: Because I pay rent monthly, I am a month-to-month tenant.
Response: FALSE. Even if you pay monthly, if you have a lease with an end date, then you do not have a month-to-month lease.

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Join Us!

Boy howdy do we have a lot going on in the next couple months! Here are 3 ways you can join us and have a great time! Mark your calendars now!

1. We are having a party! On Friday, November 13, the Tenant Resource Center will be celebrating our 35th anniversary! We will hold our annual silent auction at The Brink Lounge from 5pm - 7pm. You can find our event here and on Facebook

How you can help: You can come! You can donate! You can contribute cool silent auction items! You can ask your favorite restaurant to give us food! You can spread the word!

2. Volunteer for Housing Counseling! We have the most amazing group of volunteers here, who get to work directly with clients and help them solve their housing problems! This is engaging and highly rewarding work, with a minimum commitment of only 3 hours/week for a year, and we provide extensive training and support. We are holding our fall training October 17 & 18. For more information and to get involved, click here.

3. Sign up for one of our seminars! Our seminars are intensive workshops where participants learn a whole lot about tenant-landlord law in Wisconsin. Seminars are best suited for landlords, social workers, law enforcement officers, attorneys, and others who need solid knowledge of tenant-landlord law in their professional lives. Workshops are held across Wisconsin (Tomah, Appleton, Milwaukee & Madison) starting October 14. Sign up here!


We have such wonderful supporters! Thanks for being a part of our incredible community!

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Lead Paint

For those of us with children, I think we have all had the experience, at least once, of knowing that we are in a situation that is harmful to our children, in this very moment, and we are currently powerless to do anything about it. A friend-turned-client called me recently, in the throes of desperation: her baby had high lead levels in his blood, and it seemed like there was so very little that she could do to keep him safe. 

In the end, they were able to take steps to get their family and kiddos into a safe home, and today I'm going through those steps with you.

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Funding Crisis - Help Needed TONIGHT!

You know, dear readers, it can be discouraging when Dane County says that they don't believe in funding our services. We believe in our work, and we see that our services are unique in Dane County, and in fact all of Wisconsin. To re-energize in times of crisis, we look to our clients. You are the reason we fight to do what we do. This morning, I see an email from a family whose baby has dangerously high lead levels, a tenant who has been denied a service animal, and a landlord whose tenants have severely damaged the rental home. All these people need our help, and we will help them -- but we will need your help to keep doing it!

Here is What's Happening:

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Thirteen Ways to Help TRC!

Tenant Resource Center is celebrating our 35th anniversary on Friday, November 13th! We will hold our annual silent auction at The Brink Lounge from 5pm - 7pm.

We are also facing a serious funding cut in the Dane County budget process that would eliminate services for nearly all of our clients outside the City of Madison. We are asking our community to advocate, donate and celebrate to support housing justice in Wisconsin! Here are 13 ways you can help:

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