The Tenant Resource Center (TRC) is a nonprofit organization committed to housing justice for all. We help tenants, landlords, and service providers to keep people housed because housing is critical to everyone’s health and well-being.

We are looking for an Associate Director who wants to use their experience, knowledge, and passion to help make a difference and be a part of this important work. At TRC, you’ll be joining a diverse team of talented, dedicated advocates for housing justice. Our services are all centered on eviction prevention and stable housing, including housing counseling, housing case management, mediation services, eviction diversion, rental assistance, outreach and education, and housing law seminars. TRC also created and manages an eviction defense program in partnership with local housing attorneys. We offer opportunities for professional growth and a fast-paced environment with complex challenges and a supportive team.

Compensation and Benefits:

$80,000/yearly

TRC pays 100% of the monthly premiums for individual and family health, dental, and vision plans. TRC also pays the monthly premium for a long-term disability plan, and offers additional benefits such as a 401(k) plan, short-term disability, and a flexible spending account. TRC offers 18 days of paid personal time off (PTO) per year as well as 11 paid holidays. At TRC, we believe all individuals should be paid fair wages and have access to affordable healthcare. Our compensation and benefits packages reflect our values.

Position Description:

The Associate Director serves as a member of TRC's executive leadership team. They champion the mission and vision of the organization through program oversight and community engagement responsibilities.

Position Type: Full-Time (36 hours), with some weekends, evening, and holidays required; Exempt

Full-time at TRC is 36 hours. While we strive to create a structure and maintain staffing so that everyone at TRC can maintain balance and work around 36 hours, this not always possible for members of the leadership team. There are times when the work requires the leadership at TRC to work more than 36-40 hours, sometimes for extended periods of time.

Position Reporting: Executive Director

Location: In-Office and Community Location; Remote Eligible

Roles and Responsibilities:

As the Associate Director, you will be responsible for:

Overseeing TRC’s programs and community outreach, including staffing, policy and procedure development, compliance, and evaluating efficacy and impact.
Developing, implementing, and coordinating community rental rights and responsibilities trainings and seminars, and landlord tenant law trainings for staff.
Writing and reviewing content for TRC’s website, social media, and other communications.
Managing, mentoring, coaching, and supporting direct reports.
Coordinating outreach and media activities, including but not limited to, social media, in-person speaking events, community meetings, and presentations. This includes presenting to groups of tenants, landlords, elected officials, and housing professionals focused on laws and legislative changes regarding rental rights and responsibilities.
Collaborating with the Finance & Operations Director and Executive Director with grant reporting and writing. This may include a careful review of grant requirements and written standards for TRC programs.
Serving as the back-up for the Executive Director as needed.
Performing other duties as assigned.

Qualifications:

You don’t need to have all the preferred qualifications listed below to add value to our team and the work. Our clients have diverse experiences and backgrounds, and so do our employees. Diversity is a strength. If you care about housing justice and meet the minimum qualifications, we encourage you to apply! If a qualification below does not say it is preferred, that means it is required.

Experience with managing and coaching staff.
Commitment to working as a team and upholding TRC’s mission and vision.
Excellent verbal and written communication skills with various populations (including but not limited to, tenants, landlords, service providers, elected officials, contract managers, judges, attorneys, and court commissioners).
Experience with training and public speaking.
Experience working with database systems, cloud-based systems, and other computer systems, including Microsoft Office and Google Suite.
A strong knowledge base of tenant landlord law and eviction prevention.
Experience with data collection and reporting.
Direct service experience within the legal system, affordable housing, or public benefits.
Driver’s license and reliable access to a vehicle with your own personal insurance when needed to travel to community locations.
Experience with grant writing, preferred.
Bilingual (Spanish), preferred.
Lived experiences of housing insecurity or court involved processes, particularly eviction, mediation, or the criminal justice system, preferred.

Essential Skills Required for All TRC Positions:

Comfortable working in a fast-paced, dynamic environment.
Alignment with Tenant Resource Center core values and mission, including principles of Housing First, Trauma-Informed Care, and Housing as a Human Right.
Ability to hold compassion and empathy for all people and desire to provide client-centered care to program participants; requires a high degree of cultural humility.

Physical Requirements:

With or without a reasonable accommodation, the Associate Director must be able to:

Work sitting and/or standing for long periods of time in the office and at other locations in the community.
Work in a busy office environment with exposure to loud noises, fluorescent lighting, potential ink fumes, contact with synthetic materials, and air conditioning.
Use a computer for the entire workday.
Carry up to 20 pounds, including a laptop, outreach materials, and other items.

COVID-19 Vaccination Requirement:

TRC employees are required to be fully vaccinated for COVID-19. Under current CDC guidelines, an individual is considered fully vaccinated for COVID-19 two weeks after receiving the single-dose vaccine or two weeks after the second dose in a two-dose vaccination. Medical or religious accommodations will be considered consistent with legal requirements.

To Apply:

Click here to apply. If you have trouble accessing this link or need to submit materials in alternative formats, please don't hesitate to contact us at [email protected]. Incomplete applications will not be considered.

Questions?

Please contact us at [email protected].

We are committed to fostering and supporting an inclusive environment where all employees feel respected and welcome. TRC is an Equal Employment Opportunity/Affirmative Action Employer. TRC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation, and training.

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