The quickest way to get answers to housing counseling questions is almost always by going through our Your Rights page.
Call Us
- Rental Rights Questions (Dane County): (608) 257-0006
- UW-Madison Office: (608) 292-5608
- Mediation Services (in Dane County): (608) 257-0006 ext 8
- En Español: (608) 257-0006 ext 1
- Sun Prairie: (608) 708-6008
- Administrative/Office Only: (608) 257-0006 ext 0 (no rental rights questions will be answered at this phone number)
Visit Us
Main Office | 2510 Winnebago St, Madison, WI 53704
Housing Counseling Services:
Our offices are open Monday through Thursday for walk-ins between 9am and 6pm. Due to unprecedented call volumes our response time over the phone may be a bit longer than normal, but we will call you back. If you miss our call, please leave us a message with the best time to get ahold of you.
Due to unprecedented call volumes our response time over the phone may be a bit longer than normal, but we will call you back. If you miss our call, please leave us a message with the best time to get ahold of you.
Madison College Goodman South | 2429 Perry Street, Madison, WI 53713
This office is open for walk-ins on Saturdays from 10am - 2pm.
Campus Office | Located in the Student Activity Center
The campus office is open for students in the Student Activity Center, Room 4001. Members of our housing counseling team are on site and available to discuss rental rights during the following hours:
Tuesdays and Thursdays 10AM - 4PM
Sun Prairie Office | 1632 W Main St, #170, Sun Prairie, WI 53590
This office is open for walk-ins on Mondays from 8:30am-3:00pm and Wednesdays-Thursdays from 8:30am-5:00pm
Email Us
Click on one of the following links to ask our staff a question about:
- Rental Rights & Responsibilities*
- UW Madison - Rental Rights & Responsibilities (for UW students)
- Housing Mediation Service
- Administrative (for non-legal questions regarding seminars, media inquiries, books, donations, upcoming fundraisers, office hours, etc)
Request a Presentation
If you would like a TRC member to present at an event, please submit a Presentation Request using the link below:
Request for Presentation or Event Participation
Fax Us
Main Office: (608) 229-1317
*As of October 1st, 2019, the Tenant Resource Center no longer has the funding necessary to respond to calls or answer emails from individuals outside of Dane County regarding questions about tenant-landlord rights and responsibilities. This means that for the first time in decades we have to disregard questions from individuals outside of Dane County as we can not pay staff to return these calls or answer these emails. This means that we cannot answer questions of people who walk through our doors who reside outside of Dane County. This means that both our staff and the individuals in need of our services are placed in awful situations. This means we need you help right away!
Ways You Can Help
- Please contact your local elected officials and express your concern and support for these valuable services to be funded immediately. Find your elected officials here by entering your address: https://myvote.wi.gov/en-US/MyElectedOfficials
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Share our story through social media:
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- Make a donation or become a Sustainer.