Get Help

The quickest way to get answers to housing counseling questions is almost always by going through our Your Rights page.


Call Us

  • Rental Rights Questions (Dane County):  (608) 257-0006
  • Rental Rights Questions (Toll-Free, outside of Dane County): (877) 238-RENT (7368)*
  • UW-Madison Office: (608) 216-2321
  • Mediation Services (in Dane County): (608) 257-0006 ext 8
  • En Español: (608) 257-0006 ext 1
  • Lus Hmoob: (608) 257-0006 ext 2
  • Administrative/Office Only: (608) 257-0006 ext 0 (no rental rights questions will be answered at this phone number)

Visit Us

Main Office | Located in the Social Justice Center

Housing Counseling Services:

Our offices are open Monday through Friday for walk-ins between 9 AM and 4 PM. Due to unprecedented call volumes our response time over the phone may be a bit longer than normal, but we will call you back. If you miss our call, please leave us a message with the best time to get ahold of you. 

Due to unprecedented call volumes our response time over the phone may be a bit longer than normal, but we will call you back. If you miss our call, please leave us a message with the best time to get ahold of you. 

Campus Office | Located in the Student Activity Center

The campus office is open for students in the Student Activity Center, Room 3203. Members of our housing counseling team are on site and available to discuss rental rights during the following hours:

Monday 10AM-3PM, Tuesday 10AM-1:30PM, and Thursday 11AM-6PM


Email Us

Click on one of the following links to ask our staff a question about:


Fax Us

Main Office: (608) 229-1317


*As of October 1st, 2019, the Tenant Resource Center no longer has the funding necessary to respond to calls or answer emails from individuals outside of Dane County regarding questions about tenant-landlord rights and responsibilities. This means that for the first time in decades we have to disregard questions from individuals outside of Dane County as we can not pay staff to return these calls or answer these emails. This means that we cannot answer questions of people who walk through our doors who reside outside of Dane County. This means that both our staff and the individuals in need of our services are placed in awful situations. This means we need you help right away!

Ways You Can Help

  1. Please contact your local elected officials and express your concern and support for these valuable services to be funded immediately. Find your elected officials here by entering your address: https://myvote.wi.gov/en-US/MyElectedOfficials
  2. Share our story through social media:
    Facebook  |  Twitter  |  Instagram
  3. Make a donation or become a Sustainer.