The quickest way to get answers to housing counseling questions is almost always by going through our Know Your Rights page.

WINTER WEATHER POLICY: When the Madison Metropolitan Schools are closed for weather, we will be closed. If the schools are on break, we will close for weather when the Madison Metro Buses are not running.

By Phone:

• Rental Rights Questions (Dane County):  (608) 257-0006
• Rental Rights Questions (Toll-Free, outside of Dane County): (877) 238-RENT (7368)
• UW-Madison Office: (608) 216-2321
• Mediation Services (in Dane County): (608) 257-0006 x8
• En Español: (608) 257-0006 x 1
• Lus Hmoob: (608) 257-0006 x 2
• Administrative/Office Only: (608) 257-0006 x 0 (no rental rights questions will be answered at this phone number)

By Stopping By:

Main Office | Located in the Social Justice Center

Housing Counseling Services:

Mon - Fri 9am - 5pm (no appointment necessary)

1202 Williamson Street, Suite 101, Madison, WI 53703

*last walk-ins taken at 4:30pm

Eviction Prevention Services:

Mon - 1pm - 5pm

Thu - 9am - 12pm

Fri - 1pm - 5pm

Or by appointment - call (608) 257-0006 x7

*last walk-ins taken 15 minutes prior to end times above

Campus Office | Located in the Student Activity Center

Hours vary by semester (no appointment necessary)

333 East Campus Mall, Room 3156 Madison, WI 53703

By Email:

• Rental Rights Questions 
• UW Madison Office
• Housing Mediation Service
• Administrative questions (for non-legal questions regarding seminars, media inquiries, books, donations, upcoming fundraisers, office hours, etc)

By Fax:

Main Office: (608) 229-1317